Frequently Asked Questions

Everything you need to know about your Ubqari Store experience.

How long does shipping take for my order?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return and exchange policy?

We offer a 15-day return and exchange policy for all unworn items with original tags attached. Please contact our support team to initiate a return.

How can I track my package?

Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and Cash on Delivery (COD) for eligible regions.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.

Are the colors of the products accurate?

We strive to display our garment colors as accurately as possible; however, slight variations may occur due to different monitor settings and lighting.